FAQs

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NDIS FAQs

The NDIS is available for individuals under 65 years of age who have a permanent and significant disability that impacts their daily life and requires support.

To apply for the NDIS, individuals need to submit an access request form and provide relevant information about their disability, functional impairment, and support needs.

The NDIS offers a wide range of support and services tailored to individual needs, including personal care, therapy, assistive technology, home modifications, and community participation.

Yes, participants have the flexibility to choose their preferred service providers and manage their support, giving them greater control and choice over their NDIS journey.

NDIS plans are developed in collaboration with participants, taking into account their goals, aspirations, and support needs. Participants work with a planner to create a personalised plan that reflects their individual circumstances and preferences.

If a participant’s needs change or if they are not satisfied with their current plan, they can request a plan review to reassess their goals and support needs, allowing for adjustments to be made as necessary to ensure continued progress and effectiveness of their plan.

In-Home Care FAQs

Aged care involves the care of the elderly who need some assistance due to illness or disability and it is usually given at home due to flexibility and allows the elderly to continue enjoying the comfort of their own homes.

Our in-home aged care includes companionship, bathing, feeding, dispensing medication and administering, laundry, cleaning, and other domestic duties.

It is usually based on certain preferences about age, health status, and the level of required support; there are usual tests to go through to pass the eligibility list.

To access in-home aged care services, there is always an opportunity to call or address us directly. With our team’s assistance, the first step involves an evaluation of your condition and/or impairments in day-to-day activities, as well as the creation of an individualised care plan.

Yes, the care plans are made with consideration to the individual and there is scope to work together with the care provider of your choice when developing services.

This means relief can be provided that is more suitable to your needs and your care program can be rev

To ensure the health of all our employees and participants, we adhere to measures and policies which include inbound health checks, health risk assessments, health promotion, and others. Our staff has the appropriate training to help in case of emergencies, as well as show concern towards the patient.